Serving Ottawa, Toronto, Montreal (Canada)

Toll Free 1-866-323-3344 | Call 613-238-3262

Your Calls Are Our Priority | Vos appels sont notre priorité

Archive for August 2013

What’s the Significance of the “Fluently” Adjective when Describing Bilingualism?

For those of you serving customers located in Ottawa, Montreal, Toronto—or really anywhere in Canada—you are serving bilingual communities. Have you ever thought about the difference a “fluently” bilingual customer service representative can make in the strength of your customer’s overall experience? Fluently bilingual customer service representatives understand more than just the words. They understand…

Read More

Do You Fundraise?

Are you responsible for fundraising or donation drives within a French-English bilingual marketplace like Ottawa, Montreal, Toronto—or really anywhere in Canada? For teams responsible for fundraising drives, who can’t realistically handle the volume of inbound telephone calls, an experienced inbound call centre partner is a must. Here’s why fundraisers choose On Call Centre for their…

Read More