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Archive for July 2015

Customer Service that Connects with People

      I just read an interesting article entitled Three Tips For Fostering Emotional Connection with Customers, which appears on a blog called TakeTheirBreathAway.com. The blog is focused on customer loyalty. The article was short, simple and to the point: Connect with your customers by serving them with a positive attitude, delivering great service…

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3 Reasons Why a Fundraiser Needs an Answering Service

      If you manage fundraising drives, you know that you can’t realistically handle the volume of inbound telephone calls. For this reason, an professional inbound answering service is a must. At On Call Centre, we know that your fundraising drive is unique—from the fundraising goals to the donors on the other end of…

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