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Archive for June 2016

Is it Time to Get an Answering Service for Your Business?

      Are you a small business owner who can’t realistically juggle answering telephone calls and get the job done? And does that mean you rely heavily on voice mail? Did you know that you could be losing potential new clients—clients who hang up when they hear a voice mail greeting? The experienced people…

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Answering Services and Call Centre Services Deliver Personalization

    A recent survey by Accenture found that Canadian companies could improve competitive advantage by delivering human interaction. As a professional answering service and call centre service provider, we concur. Accenture’s survey revealed that 49% of Canadian consumers were unhappy enough with the poor level of customer service that they stopped doing business with…

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