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Archive for July 2016

Top 3 Reasons Your Small Business Needs an Answering Service

        At On Call Centre, we’ve been providing professional inbound telephone call answering services and inbound call centre services for 46 years. Our customized services benefit small businesses, customer support departments and fundraisers. And our life’s work is to make you shine in the eyes of your customers. Here are the top…

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What is a New Customer’s First Impression of Your Business?

      Once the first impression is made, it’s very hard to change in the minds of a prospective new customer. So it’s important that your client-engagement strategy is sound. Furthermore, if you’re a small business, it’s likely that when that prospective new customer calls, you won’t be available to answer the call because…

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