August 15, 2016
At On Call Centre, many of our clients are small business owners. Before they became our clients, though, they were wearing many hats and having a hard time juggling the ‘hats’ and doing everything well. Here are 5 reasons why these small business clients decided they needed the help of a…The post Can an Answering Service Help Your Small Business Grow? appeared first on On Call Centre.
August 3, 2016
I just read a good article entitled, “Do You Have a Call Center or a Relationship Center?” by Dave Murray. The author says that a call center is an opportunity to “help an organization cultivate deeper relationships with customers.” We agree. A professional call center service or answering service most definitely builds strong…The post Building Strong Customer Relationships appeared first on On Call Centre.