For teams responsible for fundraising drives, who can’t realistically handle the volume of inbound telephone calls, an experienced answering service or inbound call center services partner is a must.

At On Call Centre, our fundraiser clients don’t get cookie-cutter solutions. That’s because we know that every fundraising drive is unique—from the fundraising goals to the donors on the other end of the phone calls. So we collaborate with our fundraiser clients to blueprint the program that best achieves their needs.

In our experience, there are three reasons why fundraisers have turned to On Call Centre for their inbound telephone call answering services :

  1. Our years of experience. We have 46 years of experience and thousands of satisfied clients.
  2. Our customer service representatives (CSR). Our CSRs are fluent French-English bilingual, fluently multi-cultural. They understand the nuances of both languages so that the process of making a donation is made easy for the donor.
  3. For fundraisers whose campaigns run around-the-clock On Call Centre is a wise choice because we run around-the-clock. We provide inbound telephone call answering services 24/7/365—sometimes 366.

Deliver a seamless donating experience by partnering with a professional inbound phone answering service and inbound call center service. At On Call Centre, we employ fluently bilingual Customer Service Representatives to answer every call—no voice mail. We’ve been providing answering services and call center services to our clients serving Ottawa, Montreal and Toronto—and all over Canada—for 46 years. We invite you to call us: 613-238-3262 or Toll Free 1-866-323-3344.

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