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Advantages of an Answering Service during the Holiday Season

Answering services Ottawa Toronto Montreal bilingual

A professional answering service gives your business a professional image.

 

 

 

 

How will you answer your business calls during the busy holiday season? With the many social get-togethers, this is the question on many small business owners’ minds.

On Call Centre provides telephone call answering services and inbound call centre services 24/7/365—in French and English. So we have our clients covered—as well as their customers.

Here are just a few of the advantages you achieve when your phones are being managed by a professional answering service throughout the holiday season:

  • Many callers won’t leave a message if the call goes to voice mail. At On Call Centre, every call is answered by a live body with a beating heart. You’ll get a message from every single one of your customers who call you, which means you’re delivering exceptional customer service—even while enjoying some family time.
  • Delivering a professional impression. Having the phones answered tells your customers that you’re reliable and trustworthy, and that they’re important.
  • Don’t miss a potential new customer. It’s important to keep existing customers happy and loyal. It’s also important to bring on new customers. If your calls are being answered around the clock by a live body, you have the opportunity to take those important calls that could build your business in the New Year.

We’ve been providing answering services and call centre services to our clients located in Ottawa, Montreal and Toronto for over 40 years now. If you’re looking for an answering service provider or inbound call centre service, On Call Centre welcomes the opportunity to talk with you. Want us to call you today?