Our full range of services are available to clients located throughout Canada.
Our highly trained agents are fluently bilingual (English/French) and available 24/7.
Custom call scripts & message management obtain exactly the info you need, in the form you want.
We answer when you want, and dispatch the message or warm transfer the call through to the right person.
We make sure the message gets to the right people on call. It’s all part of our custom approach.
Not just phone calls – email, SMS – as technology expands, so do our channels, both inbound and to you.
Using your systems, we can fill out your web-based forms, initiate service tickets, take orders, find dealers, etc.
We learn a lot about your customers and can provide tailored statistics and business information.
Customers leave a message on our sophisticated voicemail or push “0” to speak to a live person.
Distinguish between emergency and regular calls. Special lines for elevator & swimming pool telephones.