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Answering inbound telephone calls and providing call centre services throughout Canada is our core business skill. What is yours?

If you are a self-employed professional; for example, and accountant, or run a small business, such as a lawyer with several staff, you and your team focus your core business skill to generate business growth. Our career-minded Customer Service Representatives can help you answer the many customers—or prospective customers—that call your business.

  • Never miss another call. At On Call Centre, our Customer Service Representatives answer every inbound call. We do not use voice mail, so every call is answered by a human, which is appreciated by your customers. No voice mail tag.
  • Calls are answered 24×7. Our Customers Service Representatives are scheduled to cover calls to your business 24 hours a day 7 days a week 365 days a year. If a customer calls you, we answer the call and get the message to you so that your customers are satisfied and remain loyal customers.
  • French and English bilingual. Since we serve Canada—Ottawa, Montreal, Toronto, anywhere in Canada—we employ fluent French-English bilingual Customer Service Representatives. Their fluency ensures they interpret every message correctly. Our Customer Service Representatives understand the subtleties in both languages to ensure they ask the right questions that help both you and your customers.

On Call Centre answers the calls, which gives you the time you need to focus on your core skills without interruption.

At On Call Centre , we deliver exceptional customer support 24 hours a day, seven days a week, 365 days a year—sometimes 366. On Call Centre has been providing tailored, fluently French/English bilingual answering services and call center services to small business owners (professionals, trades) and customer support departments (government, high tech, property management, healthcare, emergency clients) serving Ottawa , Montreal and Toronto —and all over Canada —for 50 years.

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