On Call Centre employs experienced customer service representatives who provide expert answering services and call centre services.
For business owners, customer support managers and fundraising managers, we answer your customers’ calls for you 365 days a year—sometimes 366. Happy Leap Year!
At On Call Centre you can count us. We:
- Answer the phone 24 hours a day 7 days a week.
- Provide career-minded customer service representatives so people who are passionate above giving exceptional customer service.
- Employ customers service representatives who speak your customers’ language and, in Canada, that means fluently bilingual French and English professionals.
We’ve been providing answering services and call centre services for our clients located in Ottawa, Montreal and Toronto—anywhere in Canada—for 45 years now. If you’re looking for an inbound answering service provider or inbound call centre service , we welcome the opportunity to talk with you. Please contact On Call Centre to schedule a free, one-hour no-obligation telephone call answering service or call centre service consultation.
The post Answering Your Clients’ Calls 366 Days a Year appeared first on On Call Centre.
Monetizing Multilingualism: Exploring the Economic Advantages of Bilingual Call Centres
Bilingual support has several economic advantages for businesses. This article explores the cost benefits of using bilingual call centres.
Curating Curriculums: Tailored Training for Bilingual Call Centre Reps Across Industries
Discover the importance of tailored industry-specific training for bilingual call centre reps and explore effective training approaches and training best practices.
Professional Services: Enhancing Client Relations with Bilingual Precision
Effective client relations in professional services requires an understanding of diverse cultures and languages. Bilingual call centres can bridge the communication gap.
Health Services: Compassionate Care Through Bilingual Conversations
Explore how bilingual call centres bridge language gaps and provide compassionate patient care and clear communication in healthcare.
Tech & Telecom: Decoding Complexities Through Dual-Language Support
Providing dual-language support helps you cater to customers with varying language needs. Bilingual support also simplifies tech talk for non-tech-savvy customers.
