If you’re a fundraiser, I suspect you have an intimate understanding of trying to handle the volume of inbound telephone calls.
At On Call Centre we work with each of our clients to understand their unique inbound call center service requirements. That’s because we know that every fundraising drive is unique—from the fundraising goals to the donors on the other end of the phone calls. So we collaborate with our fundraiser clients to blueprint the program that best achieves their needs.
With 45 years of experience under our belts, here are just a few of the benefits of our call centre service offerings.
- Our customer service representatives (CSR) are fluent French-English bilingual, fluently multi-cultural. They understand the nuances of both languages so that the process of making a donation is made easy for the donor.
- We answer every call—no voice mail. This increases the number of donors, so the amount of donations.
- For fundraisers whose campaigns run around-the-clock On Call Centre is a wise choice because we run around-the-clock. We provide inbound telephone call answering services 24/7/365—sometimes 366.
So, if your company is looking to build brand loyalty, you should consider a professional inbound call centre service, we invite you talk with us: On Call Centre. We’ve been providing call centre services to our clients serving Ottawa, Montreal and Toronto for 45 years. We’ll answer your call: 613-238-3262 or Toll Free 1-866-323-3344.