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One way to differentiate your small business, is to answer every one of your customers’ calls—even outside of regular business hours. We know your challenge—you need to actually work during regular business hours and you need to balance your professional, family and social life. On Call Centre can help.

On Call Centre has 48 years of experience delivering inbound telephone answering services and inbound call center services . Our Customer Service Representatives are career-focused and thoroughly enjoy talking with and helping people. Furthermore, each Customer Service Representative is fluently French-English bilingual, so they intuitively “get” the nuances of languages when talking with your customers.

On Call Centre is open for business 24 hours a day, 7 days a week, 365 days a year. For your small business, this means we are answering your customers’ phone calls around the clock. We are the solution when you have customers who could be calling outside of regular business hours or during lunch hours. (If you are a manager running a customer support department, we are your overflow solution.)

To reiterate and expand on the benefits we offer:

  • 24/7 inbound call answering
  • Calls answered by a Customer Service Representative with a beating heart—no voicemail
  • Customer Service Representatives fluent in French and English
  • Customer Service Representatives fluent in customer service
  • Overflow service for customer support departments

At On Call Centre , we deliver exceptional customer support 24 hours a day, seven days a week, 365 days a year. On Call Centre has been providing tailored, fluently French/English bilingual answering services and call center services to small business owners (professionals, trades) and customer support departments (government, high tech, property management, healthcare, emergency clients) serving Ottawa , Montreal and Toronto —and all over Canada —for 48 years.