Are you a small business trying to differentiate yourself from your competition? Investing in a professional inbound telephone call answering service may be a worthwhile investment. Here are three reasons why other small businesses have turned to an answering service provider.

1. Every phone call represents either gained or lost business. Ensuring every call is answered, increases the odds that you are gaining new clients and maintaining relationships with existing clients. A professional answering service that is working for you 24/7/365 ensures your phone line is always answered—whether you are serving another client, having lunch, or it’s 2:00 in the morning.

2. Taking the first point a step further, if you are serving a bilingual community; for example, if you are located in Ottawa, Toronto, Montreal or anywhere in Canada, not only do you want a professional answering service, you want one that employs fluently French-English bilingual customer service representatives.

3. The cost of a professional telephone call answering service is a business cost that is generating business revenue; therefore, you achieve a return on your investment.

At On Call Centre, we deliver exceptional customer support 24 hours a day, seven days a week, 365 days a year. On Call Centre has been providing tailored, fluently French/English bilingual answering services and call center services to small business owners (professionals, trades) and customer support departments (government, high tech, property management, healthcare, emergency clients) serving Ottawa , Montreal and Toronto —and all over Canada —for 48 years. We invite you to call us: 613-238-3262 or Toll Free 1-866-323-3344.

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