Are you responsible for fundraising or donation drives within a French-English bilingual marketplace like Ottawa, Montreal, Toronto—or really anywhere in Canada? For teams responsible for fundraising drives, who can’t realistically handle the volume of inbound telephone calls, an experienced inbound call centre partner is a must.
- For fundraisers whose campaigns run around-the-clock, On Call Centre is a wise choice because we run around-the-clock. We provide inbound telephone call answering services 24/7/365—sometimes 366.
- Our customer service representatives (CSR) are fluent French-English bilingual, fluently multi-cultural. They understand the nuances of both languages so that the process of making a donation is made easy for the donor.
- We have been recognized with awards for exceeding high levels of customer service from Canadian Call Management Association (CAM-x) and Association of TeleServices International, Inc. (ATSI). The quality of our customer service is second to none.
- We have more than 40 years of experience and thousands of satisfied fundraising clients.
Be sure to also read our blog article, On Call Centre Earns 15th Consecutive ATSI Award.
Do you need a high quality, highly reliable telephone call answering service or inbound call centre service? Are you located in Ottawa, Toronto, Montreal or anywhere in Canada? Consider partnering with On Call Centre a telephone call answering service located in Ottawa and serving Canada.