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Is your small business trying to differentiate itself from the competition? Investing in a 24/7/365 inbound telephone call answering service may be a worthwhile investment. Here are three reasons why other small businesses have turned to a professional telephone call answering service provider.

  • Every phone call represents either gained or lost business. Ensuring every call is answered, increases the odds that you are gaining new clients and maintaining relationships with existing clients. A professional answering service that is working for you 24/7/365 ensures your phone line is always answered—whether you are serving another client, having lunch, or it’s 2:00 in the morning.
  • If you are serving a bilingual community—for example if you are located in Ottawa, Toronto, Montreal or anywhere in Canada—not only do you want a professional answering service, you want one that employs fluently French-English bilingual customer service representatives.
  • The cost of a professional telephone call answering service is a business cost that is generating business revenue; therefore, you achieve a return on your around-the-clock investment in an inbound telephone call answering service.

We deliver exceptional customer support 24 hours a day, seven days a week, 365 days a year. On Call Centre has been providing tailored, fluently French/English bilingual answering services and call center services to small business owners (professionals, trades) and customer support departments (government, high tech, property management, healthcare, emergency clients) serving Ottawa , Montreal and Toronto —and all over Canada —for 48 years. We invite you to call us: 613-238-3262 or Toll Free 1-866-323-3344.