Serving Ottawa, Toronto, Montreal (Canada)

Toll Free 1-866-323-3344 | Call 613-238-3262

Your Calls Are Our Priority | Vos appels sont notre priorité

We Need Help Handling Inbound Calls For Fundraising

inboundFor the teams responsible for fundraising drives and lottery ticket sales, who can’t realistically handle the volume of inbound telephone calls, the experienced people at On Call Centre provide uniquely tailored telephone call answering services. Unlike voice mail technology and other service providers’ solutions, with On Call there’s always a human voice with a beating heart answering your customers’ calls, which means you achieve a high level of customer satisfaction—ultimately achieving your goals.

Here are the inbound telephone call answering services that we offer.

Our pledge drive service supports marketing and fundraising initiatives that don’t have the resources to process the anticipated higher volume of calls that occur.

Customized telephone call answering service

Our answering services are customized to achieve your unique fundraising and lottery ticket sales goals. We do this by working with you to blueprint an effective and efficient message management program. Our success is proven over 40 years of serving businesses and organizations in Ottawa, Montreal, Toronto (Canada), the United States, and around the world.

Our people are talented and experienced programmers, account managers, and customer service representatives. We are fluently French/English bilingual. We answer inbound phone calls around the clock, 24×7, 365 days a year—live, no voicemail (unless you choose that option).

Achieve your goals with On Call Centre’s telephone call answering service

How can you leverage our unique skill sets to achieve your goals?

  • On Call Centre achieves goals. We listen to your challenges and customize a message management service that ensures your unique requirements and fundraising or lottery ticket sales goals are achieved.
  • On Call Centre improves the customer experience. Every customer is greeted by a fluently bilingual customer service representative (CSR), which means each of your customers converse in the language of their preference to minimize the risks of miscommunications, expedite call completion, and improve the overall customer experience.
  • On Call Centre delivers customer satisfaction. Every customer’s call is answered quickly by a human voice with a beating heart 24/7 which means less abandoned calls.

What would you like to do next?