Are you a small business owner who can’t realistically juggle answering telephone calls and get the job done? And does that mean you rely heavily on voice mail? Did you know that you could be losing potential new clients—clients who hang up when they hear a voice mail greeting?
The experienced people at On Call Centre provide affordable, uniquely tailored services. Unlike voice mail technology, with On Call Centre, there’s always a human voice with a beating heart answering your customers’ calls, which mean you achieve a high level of customer satisfaction and loyalty without increasing head count or capital costs—ultimately ensuring new and repeat business.
Here are just a few examples of how we can help you.
- We improve your productivity. Because we are providing a telephone call answering service, you can now focus 100% of your time on your core business. Thus, your productivity increases.
- We improve customer loyalty. It doesn’t matter what time of day your customers’ call—we answer their phone calls 24/7, 365 days a year. Providing round-the-clock answering services increases customer satisfaction resulting in improved customer loyalty.
- You improve your return on investment. Because we answer every call, the number of hang-ups disappears, which means the likelihood of you closing new business increases.
Be sure to read the following related blog article: Answering Services and Call Centre Services Deliver Personalization.
We’ve been providing answering services and call centre services for our clients located in Ottawa, Montreal and Toronto—anywhere in Canada—for 45 years now. If you’re looking for an inbound answering service provider or inbound call centre service, we welcome the opportunity to talk with you. Please contact On Call Centre to schedule a free, one-hour no-obligation telephone call answering service or call centre service consultation.