Serving Ottawa, Toronto, Montreal (Canada)

Toll Free 1-866-323-3344 | Call 613-238-3262

Your Calls Are Our Priority | Vos appels sont notre priorité

On Call Centre’s CSRs Enjoy Their Work

Think about a position that you held that you really and truly enjoyed. One that you were proud to do. One that you found rewarding. That’s how the customer service representatives at On Call Centre feel.

Our customer service representatives are career customer service representatives. Our goals day in and day out are to provide exceptional telephone call answer services and call centre services on behalf of our clients serving Ottawa, Toronto, Montreal and all of Canada.

  • We improve the customer experience. Every customer is greeted by a fluently bilingual customer service representative, which means each of your customers converse in the language of their preference to minimize the risks of miscommunications, expedite call completion, and improve the overall customer experience.
  • We deliver customer satisfaction. Every customer’s call is answered quickly by a human voice with a beating heart 24/7, which means less abandoned calls, faster time to resolution, and more satisfied customers.
  • We boost customer loyalty. Our customer service representatives are experts in the specialized skill of inbound customer service—we don’t do outbound; we don’t pay commission—helpful, service-oriented customer service representatives are taking the best care of your valuable customers, which boosts customer loyalty and satisfaction.

Be sure to meet just a few of our highly qualified customer service representatives: Grace, Robert, Natalie and Lorraine.

Do you need a high quality, highly reliable telephone call answering service or inbound call centre service? Are you mobile? Do you need calls answered outside of regular business operating hours? Are you located in Ottawa, Toronto, Montreal or anywhere in Canada? Consider partnering with On Call Centre a telephone call answering service and call centre service located in Ottawa and serving Canada.