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Qualifications Needed in an Inbound Call Centre Service When You Need Phone Sales Processed

There are a plethora of companies who offer inbound call centre services. You can whittle down the choices quite quickly, though, if you’re looking for an inbound call centre service provider experienced in managing pledge drives or fundraising initiatives. That’s because you’re looking for something very unique. You’re looking for an inbound call centre service that is licensed to process sales over the phone.

On Call Centre is one of a handful of inbound call centre service providers that is licensed to process sales over the phone and serves Canada (especially Ottawa, Toronto and Montreal). Here some of the additional benefits managers of pledge drives and fundraising initiatives derive from On Call Centre.

  • 24/7/365. If inbound call centre services are required around-the-clock, On Call Centre is on the job.
  • Bilingualism. For businesses located in bilingual Canada—like Ottawa, Montreal and Toronto—the manager of pledge drives and fundraising initiatives needs a reliable strategy to answer donors calls in the language of his/her choice. A partner like On Call Centre, who employs customer service representatives (CSR) who are fluent French-English bilingual and fluently multi-cultural, is a high-value partner.
  • Experience. We have 40 years of experience processing phone sales throughout Canada (especially Ottawa, Toronto and Montreal) for managers of pledge drives and fundraising initiatives.

Be sure to read our blog article, 4 Reasons a Fundraiser Uses an Answering Service.

Are you located in Ottawa, Toronto, Montreal or anywhere in Canada? Do you need a high quality, highly reliable inbound call centre service that is licensed for phone sales? Consider partnering with On Call Centre for your inbound call centre services.