
Professional answering services help small businesses grow.
At On Call Centre, we’ve been providing professional inbound telephone call answering services and inbound call centre services for 46 years. Our customized services benefit small businesses, customer support departments and fundraisers. And our life’s work is to make you shine in the eyes of your customers.
Here are the top 3 reasons you might need an answering service .
- Customer service is probably not your core service offering. You might be a plumber or a lawyer. That’s your core service offering. At On Call Centre we can be your customer service arm ensuring that a professional customer service representative is answering your customers’ calls.
- As a professional, you want to spend the majority of your time focused on your core service offering, not phone interruptions. We answer every call. And we do answer the call—we do not use voice mail. We’ll ensure that every one of your customer’s calls in answered by a customer service representative who is fluently bilingual and able to speak in the language preferred by your customer—French or English.
- Do you work 24 hours a day, 7 days a week, 365 days a year? Hopefully not. But we do. We provide phone coverage 24x7x365 so that your customers always speak with a customer service representative when they call your business. This not only delivers exceptional customer service, it ensures your customers stay loyal to you.
Be sure to read the following related blog article: Is it Time to Get an Answering Service for Your Business?
We’ve been providing answering services and call centre services for our clients located in Ottawa , Montreal and Toronto —anywhere in Canada—for 46 years now. If you’re looking for an inbound answering service provider or inbound call centre service , we welcome the opportunity to talk with you. Please contact On Call Centre to schedule a free, one-hour no-obligation telephone call answering service or call centre service consultation.
The post Top 3 Reasons Your Small Business Needs an Answering Service appeared first on On Call Centre.
Ensuring Continuous Service with After-Hours Answering
Make your business essential with on-call after-hours answering services. You can help customers maintain operational continuity, no matter the emergency.
Unlock 24/7 Efficiency with Call Centre Services in Calgary
Streamline your business operations by partnering with a 24/7 phone answering service in Calgary. Vetted bilingual agents help ensure your accessibility and reliability.
Mastering Round-the-Clock Connectivity with 24/7 Answering Services
Don't let calls outside your business hours slip through the cracks. Discover how a 24/7 call answering service will keep your business connected, anytime.
Optimize Customer Support with Ontario’s Bilingual Telephone Services
Offer 24/7 telephone services in Ontario for effective issue resolution and emergency response. Enhance client satisfaction and loyalty in every call.
Rapid Response Services: Keeping Your Operations Running Smoothly
Boost your engineering efficiency with our urgent response service. Enjoy rapid support, innovative tech integration, and seamless operations to boost uptime.