Are you a small business trying to differentiate yourself from your competition? Investing in a telephone call answering service may be a worthwhile investment. Here are three reasons why other small businesses have turned to a professional telephone call answering service provider.
- Every phone call represents either gained or lost business. Ensuring every call is answered, increases the odds that you are gaining new clients and maintaining relationships with existing clients. A professional answering service that is working for you 24/7/365 ensures your phone line is always answered—whether you are serving another client, having lunch, or it’s 2:00 in the morning.
- Taking the first point a step further, if you are serving a bilingual community—for example if you are located in Ottawa, Toronto, Montreal or anywhere in Canada—not only do you want a professional answering service, you want one that employs fluently French-English bilingual customer service representatives.
- The cost of a professional telephone call answering service is a business cost that is generating business revenue; therefore, you achieve a return on your investment.
Be sure to read our blog article, 3 Call Answering Techniques that Tell Your Customers You Value Them.
Are you located in Ottawa, Toronto, Montreal or anywhere in Canada? Do you need a high quality, highly reliable telephone call answering service? Consider partnering with On Call Centre located in Ottawa and serving Canada.