April 15, 2019

Whether you are a small business owner or manager/supervisor of a customer support department, there is peace of mind when you partner with a trusted answering service. Customers are the lifeblood of any organization. So, you want to keep your customers happy. It is in your control to put in place strategies that avoid situations…The post After Hours Live Person Answering Services appeared first on On Call Centre.

April 2, 2019

At On Call Centre, we believe that keeping customer satisfaction at a high level is achievable. In fact, we have 48 years of experience doing so. While some telephone call answering services and call centre services offer both inbound and outbound, we are solely focused on inbound. In itself, a focus on inbound telephone call…The post Deliver Exceptional Customer Satisfaction appeared first on On Call Centre.