After-Hours Answering Services
Are you a small business owner who sometimes receives calls after regular business hours? Are your clients your life’s blood?
At On Call Centre, we understand the needs of small business owners. Whether working on your own, meeting with customers, or balancing the demands of life and business, we know that your time is valuable. The issue is that you need to deliver exceptional customer experiences and bring on new customers to sustain and grow your business. That’s where On Call Centre can help.
We have 44 years of experience and thousands of satisfied clients who rely on us to be the “voice” of their business.
- We answer your phone calls 24 hours a day, 7 days a week, 365 days a year.
- Our professional customer service representatives answer every call. That’s right—we don’t use voice mail. Every one of your valuable customers—or potential customers—is greeting by one of our customer-focussed customer service representatives.
- Are your customers both French and English? Our customer service representatives are fluently bilingual and offer service in the language of each customer’s choice.
We’ve been providing answering services and call centre services for our clients located in Ottawa, Montreal and Toronto for 44 years now. If you’re looking for an inbound answering service provider or inbound call centre service, we welcome the opportunity to talk with you.
Interested in learning about delivering great customer experience? We recommend that you read this recent blog article on Forrester’s website, Forrester’s Customer Experience Index, Spring 2015: The Start of A Whole New Ball Game.