Answering Services for Small Businesses

I was reading an article about Hurricane Laura. Seeing the tiles ripped off roofs made me think about the many families with enough to worry about during the pandemic, lest trying to hire a roofer to fix and safeguard the roof over their homes.

Roofing companies are just one example of professional small businesses who can benefit from partnering with a trustworthy inbound telephone answering service and call center service . At On Call Centre, we answer the calls from worried people so that roofers can do what they do best.

Here are a few examples of what we do best for small businesses and their customers.

Around the clock answering service . We answer your customers’ calls 24 hours a day 7 days a week 365 days a year.
Bilingual answering service . Our Customer Service Representatives, who answer your customers’ calls, are fluently English-French bilingual. This is important when callers may be stressed. Our Customer Service Representatives understand the subtleties in both languages, which means they take accurate messages.
Answering every call . No voice mail. No telephone tag.

At On Call Centre , we deliver exceptional customer support 24 hours a day, seven days a week, 365 days a year—sometimes 366. On Call Centre has been providing tailored, fluently French/English bilingual answering services and call center services to small business owners (professionals, trades) and customer support departments (government, high tech, property management, healthcare, emergency clients) serving Ottawa , Montreal and Toronto —and all over Canada —for almost 50 years.