Answering Services in Montreal
At On Call Centre, we provide a variety of telephone call answering services in Montreal, including:
- Remote reception
- Push "0" for operator
- Help desk
- Dealer locates
- Catalogue order processing
- Web-enabled services
- Appointment setting
We Specialize in Inbound
We only offer answering services in Montreal for inbound calls. Our customer service representatives (CSRs) are trained to handle calls ranging from routine tasks to troubleshooting and complaints. We will only transfer calls to a member of your staff if absolutely necessary.
Our services are available 24/7 — and no matter the time, day or night, you can expect the same top quality. If you'd prefer to have us answer your calls just during business hours, we can also offer you optional voicemail services. Our CSRs will take care of the messages for you the next morning.
Bilingual Answering Services in Montreal
Phone call services in Montreal need to provide the same level of support to both French-speakers and English-speakers. Our talented CSRs are not only highly experienced, they are fluent in both French and English. This means they are able to communicate in whatever language your customers find most comfortable. As a result, clients are satisfied with the customer support they receive and there is a lower risk of misunderstandings.
Contact On Call Centre to learn more about how we can offer you a selection of answering call services to meet your business needs.