We Understand Your Needs
We know that businesses based in Ottawa and the surrounding area receive calls in both English and French. For this reason, we will only assign bilingual customer service representatives (CSRs) to answer your calls. We also know that customers may need support at any time of the day or night. With On Call Centre, you can receive professional answering services in Ottawa 24 hours a day, 365 days a year. Alternatively, we can set up a voicemail service for you — we’ll even manage the messages.
Customized Answering Services in Ottawa
We don’t offer standardized services — we customize our offerings to meet the unique goals of your business. Before our CSRs start answering your phone calls, we’ll take the time to discuss your needs in depth. Then, we will develop a plan to help your company grow. Whether you just need a virtual reception or you want us to handle all your inbound calls, we’ll create a plan that works for you.
Stop leaving your customers on hold and start providing superb phone support. Contact On Call Centre today to learn more about how we have helped businesses in Ottawa just like yours and find out what we can do for you.