Providing telephone call answering services requires a specialized skill on the part of the customer service representative. She must be attuned to the person on the other end of the line. At On Call Centre, we provide an excellent service by following customer service best practices. You can do the same by using these call answering service tips.…

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All of our On Call Centre employees are hired for a specific talent. We hired Lorraine Brazeau for her skills at delivering exceptional customer service. Answering telephone calls and delivering an exceptional customer experience over the phone in both French and English takes special skills—and Lorraine excels at both. About Lorraine: One of the Top…

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