Consider this. You’re a two-man business and you’re mobile all day long and—more often than not—you’re in a customer’s home. Add to these challenges that you are new to the business and differentiating yourself from the guys who’ve already made names for themselves, means you need to be available around the clock. What do you…

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Many people enjoy the night shift and Natalie is one of them. Good thing for On Call Centre because we provide telephone call answering services 24×7, 365 days a year. And, lucky for us, Natalie is also fluently French/English bilingual. Natalie joined On Call Centre as a Customer Service Representative in 1997. Her first assignment…

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