When most professionals are getting ready for bed, Robert is travelling to the office. That’s because he works the 11:00 pm to 7:00 am shift as an On Call Centre CSR. About Robert: A Top On Call Centre CSR Prior to 2000, Robert worked providing security services. Looking for a career change, he learned about the…

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It’s easy for us here at On Call Centre to say that our customer service representatives (CSRs) are highly skilled and provide an exceptional customer experience. But any telephone call answering service or call centre service provider can say that! However, we can back up our claims with solid proof. We work with third-party organizations…

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