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Archive for August 2016

Can an Answering Service Help Your Small Business Grow?

        At On Call Centre, many of our clients are small business owners. Before they became our clients, though, they were wearing many hats and having a hard time juggling the ‘hats’ and doing everything well. Here are 5 reasons why these small business clients decided they needed the help of a…

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Building Strong Customer Relationships

    I just read a good article entitled, “Do You Have a Call Center or a Relationship Center?” by Dave Murray. The author says that a call center is an opportunity to “help an organization cultivate deeper relationships with customers.” We agree. A professional call center service or answering service most definitely builds strong…

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