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Serving Ottawa, Toronto, Montreal (Canada)

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Archive for May 2017

Your 24-Hour Answering Service

For some types of businesses, their customers are consumers who need 24-hour access to your people. A few businesses that quickly leap to mind include property management, building maintenance, legal services, insurance, real estate—and trades like elevator services, electrical services, paving contractors, and plumbing and heating services. At On Call Centre, we have 46 years…

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Missed Calls are Lost Business

I was just reading a great article in Electrician & Installer, a trade magazine in the UK, and read an article that is very relevant to small business here in Ottawa, Toronto, Montreal—all over Canada. The article is entitled, Moneypenny | Missed Calls = Missed $. Here’s a quote from the article: “With recent statistics…

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