On Call Centre has a 49-year proven track record of delivering professional inbound telephone call answering services and inbound call center services for clients located in Montreal, Toronto, Ottawa—across Canada. The result is that we deliver exceptional customer experiences to our clients’ customers. There are a few competitive advantages that we deliver that ensure positive…

Read More

Exceptional listening skills drive customer loyalty. That’s because, when we listen more than we talk, we hear and learn more. At On Call Centre, our professional career-oriented Customer Service Representatives do just that—they listen. By listening, they correctly get the message that your customers wish to convey to you. Here are two tactics that we…

Read More