During the pandemic, there are many ways an answering service can help small business owners and managers of customer support departments. Here are just three. #1. Your customers may be more stressed than usual. Our Customer Service Representatives answer every single call—no voicemail. It is a time like this that your customers will appreciate talking…

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Today, more than ever, human contact with customers is key. Empathy is key. At On Call Centre, we provide human contact that delivers exceptional customer experiences. For self-employed professionals, small business owners and managers of customer support departments who understand the importance of a human at the other end of the conversation versus voice mail…

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