Whether you are a small business owner, sole proprietor or manager/supervisor of a customer support department, partnering with a trusted answering service provider delivers you peace of mind. Customers are the lifeblood of any organization. So, you want to keep your customers happy. It’s in your control to put in place strategies that avoid situations…

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Yesterday was Canada Day, a statutory holiday in Canada. Yesterday was hot. Today will be hot. Summer is here. With the warm weather brings visions of staycations or vacations, which means time away from the office to re-energize and relax with family and friends. At On Call Centre, we worked on Canada Day. We will…

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