This New Year is a fresh start on achieving your business goals. Whether you are a small business owner, manager of a customer support department or responsible for fundraising, we wish you every success in achieving your business goals in 2015. For us at On Call Centre, 2015 marks the beginning of…

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Meet Anne Marie, Supervisor at On Call Centre When most professionals are finished their 9 to 5 responsibilities, Anne Marie is just getting started. That’s because Anne Marie works the evening shift at On Call Centre. She also works one daytime shift on weekends. Like the rest of the On Call Centre team, Annie Marie…

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On Call Centre employs experienced customer service representatives who provide expert answering services and call centre services.       Have you ever read any of the articles in The Secret Diary of a Call Centre blog? The blogger has a good sense of humor and covers a variety of call center services topics—topics that…

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Happy New Year from the team at On Call Centre. For those of us here at On Call Centre, today marks the beginning of our 43rd year providing inbound answering services and call centre services to clients located in Ottawa, Montreal and Toronto. For you, today is a fresh start on achieving your business goals.…

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This past weekend in Ottawa, we received just over 15 centimetres of fluffy snow. Our clients in Montreal and Toronto got the white stuff as well. Today, it certainly feels like Christmas! With the holidays fast approaching, I extend our best wishes to you and your family. All of us here at On Call Centre…

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Think about a position that you held that you really and truly enjoyed. One that you were proud to do. One that you found rewarding. That’s how the customer service representatives at On Call Centre feel. Our customer service representatives are career customer service representatives. Our goals day in and day out are to provide…

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Merry Christmas from On Call Centre! I want to express my sincere appreciation to our valued clients this holiday season for your support and business in 2012. As we head into our 42nd year of business, I want you to know that it is our pleasure to serve you and your customers. We appreciate that…

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When most professionals are getting ready for bed, Robert is travelling to the office. That’s because he works the 11:00 pm to 7:00 am shift as an On Call Centre CSR. About Robert: A Top On Call Centre CSR Prior to 2000, Robert worked providing security services. Looking for a career change, he learned about the…

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Many people enjoy the night shift and Natalie is one of them. This is a good thing for On Call Centre, as we provide telephone call answering services 24 hours of the day, 365 days a year. And, lucky for us, Natalie is also fluently French/English bilingual. These are just some of the qualities that…

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