Meet Anne Marie, Supervisor at On Call Centre When most professionals are finishing their 9 to 5 responsibilities, Anne Marie is just getting started. That’s because Anne Marie works the evening shift with the On Call Centre team. She also works one daytime shift at weekends. Like the rest of the On Call Centre team,…

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On Call Centre employs career customer service representatives who provide expert answering services.       Have you ever read any of the articles from The Secret Diary of a Call Centre? The blogger has a good sense of humour and covers a variety of call center services topics—all topics that relate to answering services as…

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Think about a position that you held that you really and truly enjoyed. One that you were proud to do. One that you found rewarding. That’s how the customer service representatives at On Call Centre feel. The customer service representatives at On Call Centre have made supporting customers their career. Day in and day out,…

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When most professionals are getting ready for bed, Robert is travelling to the office. That’s because he works the 11:00 pm to 7:00 am shift as an On Call Centre CSR. About Robert: A Top On Call Centre CSR Prior to 2000, Robert worked providing security services. Looking for a career change, he learned about the…

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Many people enjoy the night shift and Natalie is one of them. This is a good thing for On Call Centre, as we provide telephone call answering services 24 hours of the day, 365 days a year. And, lucky for us, Natalie is also fluently French/English bilingual. These are just some of the qualities that…

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All of our On Call Centre employees are hired for a specific talent. We hired Lorraine Brazeau for her skills at delivering exceptional customer service. Answering telephone calls and delivering an exceptional customer experience over the phone in both French and English takes special skills—and Lorraine excels at both. About Lorraine: One of the Top…

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