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As a small business owner, you know that every dollar you spend on marketing must generate a return on investment. Whether that is hard advertising (paid) or soft advertising (word of mouth), when a prospective customer calls, you want to be sure the call is answered. That’s when partnering with a professional answering service provider or call centre service provider can help.

  • On Call Centre’s experienced Customer Service Representatives answer the phone calls of your customers’—and prospective customers’—24 hours a day, 7 days a week, 365 days a year. With On Call Centre, you’ll never miss a customer call again.
  • Every one of On Call Centre’s Customer Service Representatives are fluently French-English bilingual. So, your customers can talk to us in the language of their choice.
  • We don’t use voice mail. No matter the time of day, a professional Customer Service Representative is ready to speak to your existing customers and prospective customers. You’ll never miss an opportunity to grow your business.

At On Call Centre, we deliver exceptional customer support 24 hours a day, seven days a week, 365 days a year. On Call Centre has been providing tailored, fluently French/English bilingual answering services and call center services to small business owners (professionals, trades) and customer support departments (government, high tech, property management, healthcare, emergency clients) serving Ottawa, Montreal and Toronto—and all over Canada—for 48 years.