Who We Are and What We Do…
On Call Centre has been in business for over 50 years and is among the leading “message management” call centres / answering services in Canada. We are extremely knowledgeable about our market niche and provide top-quality service to our clients.
We work hard to be at the forefront of technology and service and are planning new and exciting opportunities to grow and thrive.
The business was founded in 1971 in Ottawa by Stanley Aaron and continues to be owned and managed by his family. We are a family business not only in that sense but also because we care about our staff. Several of our managers and admin staff have worked with us for over 30 years and we always try to promote from within.
We take and dispatch messages for over 700 clients, small and medium-sized businesses including property managers, tech firms, building trades, healthcare providers, government, and community organizations. There are no sales or marketing calls. Our team of 25 bilingual customer service representatives (CSRs) answer urgent and non-urgent calls using highly customized, computer-based scripts.
Our company is growing and this is a new role. Although we prefer to hire from within, we simply need more people.