Serving Ottawa, Toronto, Montreal (Canada)

Toll Free 1-866-323-3344 | Call 613-238-3262

Your Calls Are Our Priority | Vos appels sont notre priorité

Customer Service

After Hours Live Person Answering Services

Whether you are a small business owner or manager/supervisor of a customer support department, there is peace of mind when you partner with a trusted answering service. Customers are the lifeblood of any organization. So, you want to keep your customers happy. It is in your control to put in place strategies that avoid situations…

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Deliver Exceptional Customer Satisfaction

At On Call Centre, we believe that keeping customer satisfaction at a high level is achievable. In fact, we have 48 years of experience doing so. While some telephone call answering services and call centre services offer both inbound and outbound, we are solely focused on inbound. In itself, a focus on inbound telephone call…

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Your Customers Will Find Our Answering Service Refreshing!

Are you a small business owner? Do you manage a customer support department? If so, you want to offer your customers a great customer experience. One way to offer an exceptional customer experience is to have Customer Service Representatives with beating hearts answer every single call that is made to your business. It is well…

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On Call Centre Loves Providing Answering Services

Think about a position that you held that you really and truly enjoyed. One that you were proud to do. One that you found rewarding. That’s how we feel at On Call Centre. Our Customer Service Representatives are career Customer Service Representatives. Our goals day in and day out are to provide exceptional, fluently French-English…

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5 Ways On Call Centre Can Help You in 2019 and Beyond

Are you an owner of a small business? Do you manage or supervise a customer support department? At On Call Centre, we have been providing inbound telephone call answering services and inbound telephone call center services to people like you for 48 years. We understand the challenges you face. Here are 5 ways that we…

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On Call Centre’s Professional Answering Services for Organizations in Ottawa, Montreal, Toronto—Anywhere in Canada

A recent article in contactcenterpipeline.com traces customer service back more than 100 years, and it’s a fascinating read. It’s fascinating because, as a provider of professional inbound answering services and call centre services to organizations in Ottawa, Montreal, Toronto—anywhere in Canada—providing exceptional customer service is the foundation of what we do. The author of the…

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Differentiate with a Professional Answering Service

Are you a small business trying to differentiate yourself from your competition? Investing in a professional inbound telephone call answering service may be a worthwhile investment. Here are three reasons why other small businesses have turned to an answering service provider. Every phone call represents either gained or lost business. Ensuring every call is answered,…

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Do You Need an Around-the-Clock Answering service? We Deliver.

Is your small business trying to differentiate itself from the competition? Investing in a 24/7/365 inbound telephone call answering service may be a worthwhile investment. Here are three reasons why other small businesses have turned to a professional telephone call answering service provider. Every phone call represents either gained or lost business. Ensuring every call…

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