There’s something special about Central Canada, isn’t it? It’s a remarkable blend of cultural diversity, urban sophistication, historical richness, and a characteristic mix of English and French influences. At On Call Centre, we’re passionate about reflecting these unique attributes in every interaction.

Imagine your customer, perhaps strolling around Toronto’s vibrant downtown, delighting in the artistic vibe of Montreal, or appreciating the rich history of Ottawa, reaching out for help. The voice on the other end speaks their language, understands their local context, and can even share a laugh about the Maple Leaf’s latest game or discuss the charm of the latest exhibition at the National Gallery.

Just like Central Canada’s dynamic blend, our services are versatile. We offer everything from incoming calls, message management, virtual receptionist services, to custom call centre solutions. We view ourselves as an extension of your team, delivering support that aligns with your goals and values.

Our deep-rooted understanding of Central Canada’s unique essence extends to the linguistic diversity. We’re proud to offer bilingual support, enhancing communication with customers who might prefer speaking in French or English. It’s the Canadian way, after all.

In this age of digital connectivity, we ensure that your business stays at the forefront. Our state-of-the-art omnichannel integration offers a unified customer experience, while comprehensive reporting services facilitate informed decision-making.

Resilience and adaptability are inherent to the Central Canadian spirit, and we embody these qualities when the going gets tough. From voicemail to live answer, our services extend across various sectors, including Government & Public Services, Tech & Telecom, Professional Services, Health, Property Management, Trades & Services Large and Small, and more.

Whether you’re a Central Canadian business aiming to deepen connections with local customers or an international firm seeking to resonate with clients in Toronto, Ottawa, Montreal, Winnipeg, and beyond, we’re here for you. Through our services, every customer interaction will capture the unique spirit of Central Canada.