
Most businesses don’t operate 24/7/365. Yet customers still want to be able to contact a business outside of regular business hours if needed; for example, a property management company, building maintenance company, electrical contractor, and more.
Outsourcing your telephone answering needs to a professional answering service provider or call centre provider is an effective way to make sure your valuable customers’ calls are answered. And when a live body is on the other end of the line greeting them, a customer has peace of mind.
At On Call Centre, we have 46 years of experience providing inbound telephone answering services and inbound call center services to businesses throughout Ottawa, Montreal, Toronto—really anywhere across Canada.
We take pride in the value we deliver:
- We answer calls around the clock 365 days a year.
- A career-minded customer service representative answers the phone—no voice mail.
- Our customer service representatives are fluently bilingual so your customers can converse in the language of their choice.
Consider partnering with a professional telephone answering service or professional inbound call center service to deliver exceptional customer experiences that result in loyal customers and repeat business. We would like to put our inbound, fluently bilingual Customer Service Representatives to work for you. We’ve been providing answering services and call center services to our clients serving Ottawa, Montreal and Toronto for 46 years. We invite you to call us: 613-238-3262 or Toll Free 1-866-323-3344.
The post Do You Need An After-Hours Answering Service? appeared first on On Call Centre.
Cost-Effective Answering Service for Canadian Small Businesses
Discover how a live EN/FR answering service helps Canadian small businesses capture more calls, protect revenue, and maintain professional customer support.
Bilingual Answering Service: Win Canada-Wide
First-language service in English and French that strengthens booking rates and minimizes intake mistakes across Canada.
24/7 Answering Service for Canadian Field Teams
Ottawa-based 24/7 answering service with bilingual agents, fast dispatch, and after-hours coverage for Canadian field teams.
How to Choose a 24-Hour Answering Service (Canada)
Learn how to compare 24-hour answering service companies in Canada, including EN/FR coverage, security, integrations, and pilot KPIs.
After-Hours Call Answering Service for Urgent Field Calls
Discover the agent playbook and realistic SLAs for EN/FR 24/7 after-hours call answering services that protect customers and book the right jobs fast.









