A new year is a clean slate. A clean slate with 12 months of revenue targets to achieve. But have you identified and established strategies that will not only help you to achieve your targets, but build a strong and successful operation to ensure new customers remain loyal customers?
For business owners, customer support managers, and fundraising managers one answer to this question is to consistently deliver the high level of customer service that customers expect. This means:
- Answering the phone 24 hours a day 7 days a week
- Providing quality-assured customer service
- Employing customer service representatives who speak your customers’ language and, in Canada, that means fluently bilingual French and English professionals
As we head into our 42nd year of business, I can assure you that On Call Centre will deliver the high level of customer service that your customers not only expect but deserve. Our quality-assured telephone call answering services and inbound call centre services will be your biggest asset in achieving business success this year and for years to come. On Call Centre’s list of satisfied clients is a testament to our proven track record.
Happy New Year!
Vice President & General Manager