FAQs Archive - On Call Centre

Q: How does call and message management outsourcing work?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" background_blend_mode="overlay" first="true" min_height="" link=""][fusion_text] At the end of each call, we create a report with the client's details and send it to you by SMS or email. This way, you can prioritize your responses, and you can immediately make a follow-up call to the customer if necessary. Our agents can also route emergency calls directly to you or a designated staff, depending on your preferred call flow. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

FAQs

FAQs

Why should I choose On Call Centre?

What services can On Call Centre provide property managers?

What happens if my staff doesn’t respond during call transfer?

How will agents handle calls on my behalf?

Why should your business choose On Call Centre?

How does call and message management outsourcing work?

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