We help you develop a protocol that will guide our agents’ call flow. Depending on this protocol, our team can answer general FAQs and take a message for other concerns such as job order quotes or bookings. We send this message to the appropriate person or direct the call to the right person shortly. If you’re busy, you can review your call list once you have the time and then make return calls.
You can specify the procedure for handling emergency calls to facilitate the immediate deployment of your team with suitable expertise.