Our agent will make a second call before sending a text message to that person. The agent will contact the designated backup if the recipient doesn’t reply in five minutes.
Also, you will get a notification after the end of each call. These call reports include the caller’s contact details and case information.
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Inbound call centres ensure services are accessible for all. They break down barriers by offering 24/7 bilingual and technology-enabled support.
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Always on Call: The Unwavering Dedication of Canadian Healthcare Call Centres
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