Every government agency and social service has its unique brand voice and customer service goals. With over 50 years’ experience, providing solutions to hundreds of businesses, On Call Centre ensures that we understand these aspects of your company. We do not have “solutions in a box” We can customize a plan, script, and message management system that reflect your branding, vision, and individual needs. We value deep customer knowledge as it empowers our agents to engage with your clients, using your brand tone and QA standards.
And in our 50 years of operations, each of our satisfied partners typically stays with us for more than a decade. Moreover, On Call Centre is proudly Canadian. We hire and train the best local talents to serve our partners with professionalism and empathy.
Rapid Response Services: Keeping Your Operations Running Smoothly
Boost your engineering efficiency with our urgent response service. Enjoy rapid support, innovative tech integration, and seamless operations to boost uptime.
Call Centre Excellence: Toronto’s Answer to 24/7 Customer Service Needs
Optimize customer service with a top call centre with expertise in Toronto. Get 24/7, bilingual support to ensure all callers receive unmatched customer care.
Virtual Receptionists: Transforming Client Interactions
Discover how virtual receptionists transform client interactions by offering bilingual support and personalized customer service to enhance business efficiency.
Tailored Answering Services for SMEs in High-Stakes Industries
Boost your SME's performance with a cost-efficient answering service small businesses trust. Get tailored, bilingual support for high-stakes industries in Canada.
Remote Reception: Expanding Your Reach with 24/7 Support
Expand your business reach with round-the-clock service and bilingual support through remote reception. Read on to learn more.