We Need Help Handling Inbound Calls For Fundraising
For the teams responsible for fundraising drives and lottery ticket sales, who can’t realistically handle the volume of inbound telephone calls, the experienced people at On Call Centre provide uniquely tailored telephone call answering services. Unlike voice mail technology and other service providers’ solutions, with On Call there’s always a human voice with a beating heart answering your customers’ calls, which means you achieve a high level of customer satisfaction—ultimately achieving your goals.
Here are the inbound telephone call answering services that we offer.
Customized telephone call answering service
Our answering services are customized to achieve your unique fundraising and lottery ticket sales goals. We do this by working with you to blueprint an effective and efficient message management program. Our success is proven over 40 years of serving businesses and organizations in Ottawa, Montreal, Toronto (Canada), the United States, and around the world.
Our people are talented and experienced programmers, account managers, and customer service representatives. We are fluently French/English bilingual. We answer inbound phone calls around the clock, 24×7, 365 days a year—live, no voicemail (unless you choose that option).
Achieve your goals with On Call Centre’s telephone call answering service
How can you leverage our unique skill sets to achieve your goals?
- On Call Centre achieves goals. We listen to your challenges and customize a message management service that ensures your unique requirements and fundraising or lottery ticket sales goals are achieved.
- On Call Centre improves the customer experience. Every customer is greeted by a fluently bilingual customer service representative (CSR), which means each of your customers converse in the language of their preference to minimize the risks of miscommunications, expedite call completion, and improve the overall customer experience.
- On Call Centre delivers customer satisfaction. Every customer’s call is answered quickly by a human voice with a beating heart 24/7 which means less abandoned calls.
What would you like to do next?
- Read about On Call Centre’s featured clients
- Read about all of On Call Centre’s telephone call answering services and inbound call centre services
- Schedule a free, 1-hour no-obligation consultation
- Have a sales manager Call me