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Think about a position that you held that you really and truly enjoyed. One that you were proud to do. One that you found rewarding. That’s how we feel at On Call Centre.

Our Customer Service Representatives are career Customer Service Representatives. Our goals day in and day out are to provide exceptional, fluently French-English bilingual inboumd telephone call answering services and call centre services on behalf of our clients serving Ottawa, Toronto, Montreal and all of Canada.

We improve the customer experience. Every customer is greeted by a fluently bilingual Customer Service Representative, which means each of your customers converse in the language of their preference to minimize the risks of miscommunications, expedite call completion, and improve the overall customer experience.

We deliver customer satisfaction. Every customer’s call is answered quickly by a human voice with a beating heart 24/7, which means less abandoned calls, faster time to resolution, and more satisfied customers.

We boost customer loyalty. Our Customer Service Representatives are experts in the specialized skill of inbound customer service—we don’t do outbound; we don’t pay commission—helpful, service-oriented Customer Service Representatives are taking the best care of your valuable customers, which boosts customer loyalty and satisfaction.

At On Call Centre , we deliver exceptional customer support 24 hours a day, seven days a week, 365 days a year. On Call Centre has been providing tailored, fluently French/English bilingual answering services and call center services to small business owners (professionals, trades) and customer support departments (government, high tech, property management, healthcare, emergency clients) serving Ottawa , Montreal and Toronto —and all over Canada —for 48 years. We invite you to call us: 613-238-3262 or Toll Free 1-866-323-3344.