On Call Centre is proud to announce the promotion of Calvin Smith to Vice President and excited to welcome Chris Nadeau as General Manager.

After a decade in the role of Vice President and General Manager, Calvin Smith is promoted to Vice President to assume the responsibilities of the President and Founder, Stanley (Stan) Arron, who passed away in 2019. As Vice President, Calvin is responsible for the overall management of the company and its operations, as well as setting the vision and strategic direction.

Chris Nadeau joins On Call Centre as General Manager and is responsible for driving the overall vision and corporate strategy of the company. Prior to joining On Call Centre, Chris has worked for Giant Tiger, IDS Systems Consultants Inc. and the City of Ottawa. At these companies, and more, Chris honed his leadership and customer experience skills. He has demonstrated leadership and management qualities, and skills leveraging the strengths and talents of team members to achieve business goals.

“On behalf of our team, I welcome Chris to On Call Centre,” says Calvin Smith. “Chris’ background and experience will be a valuable asset to our team.”

“A common thread throughout my career is serving as the advocate to ensure customer expectations are achieved,” says Chris. “I am pleased to join a 50-year strong company of people who share the same values as I do.”

About On Call Centre

At On Call Centre , we deliver exceptional customer support 24 hours a day, seven days a week, 365 days a year. On Call Centre has been providing tailored, fluently French/English bilingual answering services and call center center services to small business owners (professionals, trades) and customer support departments (government, high tech, property management, healthcare, emergency clients) serving Ottawa , Montreal and Toronto —and all over Canada —for 50 years.