Telephone Call Answering & Inbound Call Centre Services
We customize our telephone call answering and inbound call centre services to help our clients achieve their unique business goals. We do this by working with you to blueprint an effective and efficient message management program. To implement the program, you'll receive a team made up of talented and experienced programmers and bilingual customer service representatives, headed by a dedicated account manager.
Receive the personal receptionists you need with our remote reception service. Our bilingual customer service representatives (CSRs) are all fluent in English and French. One of our fastest growing segments, our remote reception service is available for businesses anywhere in the world, answering your calls 24/7.
Push 0 for Operator
Push "0" is a cost-effective system that allow us to screen calls at the same time as providing a live answering service. Callers are prompted to press "0" on their telephone keypad if they want to reach one of our bilingual CSRs. We take the caller's message and ensure it is delivered to the right person within your organization.
Optional Voicemail Services
An alternative to our 24/7 call answering service is voicemail. We'll set up a telephone number and voicemail box for you. Plus, you can choose how we alert you to new messages: by paging or calling you. There's no rush to check your messages right away—you can retrieve them whenever you like. All your messages will be dated and time stamped.