With over 50 years of industry-leading experience, On Call Centre offers a wide range of communication channels, including telephone call answering, email, SMS and voicemail, as well as dispatch message management to close the loop and make sure the message is received by the right person in your organization.
We are successful because we customize our telephone call answering and call centre services to help our clients achieve their unique business goals. We do this by working with you to blueprint an efficient message management program, one that clearly and effectively obtains exactly the information you need, in the form that you want. We minimize your costs and value your customers’ time, whether you are a one-person operation or a large-scale business.
Our highly trained customer service representatives (CSRs) are fully bilingual, respectful, and well-prepared to represent your business and care for your current and future customers.