
On average, people tell 9 other people about a good experience with a company.
Think about the last time you had an issue with a service or product. Was it easy to reach the vendor? Did the vendor correct the problem quickly? Were you satisfied or dissatisfied with the customer service representative that assisted you?
Did you know?
- On average, people tell 9 other people about a good experience with a company
- On average, people tell 16 other people about a BAD experience with a company
To ensure you’re talked about positively to 9 potential new customers, you may want to consider a professional inbound telephone call answering service. Here’s why:
- Experienced customer service representatives answer your phone 24/7/365. In other words, your customers’ calls are answered by a live body—rather than dumped into voice mail—so that their problems are resolved quickly.
- Fluently French/English bilingual customer service representatives enable your customers to speak in the language they are most comfortable.
An answering service delivers an exceptional customer experience. Happy customers tell others about your great company, service and products. If you need a professional telephone answering service or professional inbound call centre service , we invite you talk with us: On Call Centre. We’ve been providing answering services and call centre services to our clients serving Ottawa, Montreal and Toronto for over 40 years now.
Check out our new ebook: Have You Transformed Your Customer Service Strategy into Competitive Advantage?
The post Your Customers Deserve an Awesome Answering Service Experience appeared first on On Call Centre.

Ensuring Continuous Service with After-Hours Answering
Make your business essential with on-call after-hours answering services. You can help customers maintain operational continuity, no matter the emergency.
Unlock 24/7 Efficiency with Call Centre Services in Calgary
Streamline your business operations by partnering with a 24/7 phone answering service in Calgary. Vetted bilingual agents help ensure your accessibility and reliability.
Mastering Round-the-Clock Connectivity with 24/7 Answering Services
Don't let calls outside your business hours slip through the cracks. Discover how a 24/7 call answering service will keep your business connected, anytime.
Optimize Customer Support with Ontario’s Bilingual Telephone Services
Offer 24/7 telephone services in Ontario for effective issue resolution and emergency response. Enhance client satisfaction and loyalty in every call.
Rapid Response Services: Keeping Your Operations Running Smoothly
Boost your engineering efficiency with our urgent response service. Enjoy rapid support, innovative tech integration, and seamless operations to boost uptime.